Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Info@AmericanSteelDesigns.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Adorbs! Hung it on my tree!
I LOVE the candy cane decorative pieces I received! Well made and beautiful color of red. I tried to order more than 3, but the order form would only accept 3 as the highest quantity. Would it be possible to make the snowmen the same size for out door decoration?
You may also like
We offer FREE shipping on all orders +$99!
Quick & Easy Customization
We make it easy to customize and preview your design in minutes!
Designed & Made In the USA
Your custom piece is designed and made in Minnesota!